Company Introduction

Voicefront is a SaaS and AI powered platform, for converting any eCommerce website to a conversational voice commerce experience on Smart Assistant platforms. (Alexa, Google Assistant, Siri)

Job Description

We are looking for a junior or intermediate level Voice Quality Assurance Engineer with an English level of a native English speaker, to join our team. As a Voice Quality Assurance Engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing for our Voice SaaS platform, as well as suggesting solutions to identified quality problems. This is a great opportunity for anyone who wants a stepping stone to the tech startup world

Responsibilities

  • Enhance the quality of the dialogue between the end-user and our platform
  • Suggest solutions to identified product problems 
  • Investigate product quality in order to make improvements to achieve better end-user experience.
  • Plan, create and manage the overall Quality Planning strategy
  • Collaborate with the Product manager to ensure quality across all sides of the user facing product
  • Identify quality assurance process bottleneck and suggest actions for improvement 
  • Collect quality data 
  • Identify key KPIs for product quality

Skills

  • Native English level
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills

Interested in joining the Voicefront Team?

Fill out the form below with the relevant details. We look forward to hearing from you!
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