Upgrade your customer service to the next level with Alexa. Voicefront connects to your Gorgias helpdesk so customers can simply ask Alexa for help from your brand. Tickets will appear in your helpdesk with the customer’s contact details.
Enhanced Customer Service!
Explore the many features and capabilities available to you with Voicefront and Gorgias!
- Help requests
Sends support requests to Gorgias when a customer asks for help from your brand and leaves a note
- Positive skill feedback
Sends feedback to Gorgias when a customer completes their purchase and leaves a positive note
- Negative skill feedback
Sends feedback to Gorgias when a customer completes their purchase and leaves a negative note
- Product abandonment feedback
Sends feedback to Gorgias when a customer abandons their cart and leaves a note
Your customers will be able to give you their honest feedback using natural language.