Integration with Gorgias

Integrate Voicefront with your Gorgias account and start receiving customer service tickets from your customers using voice.

Integration Overview

Upgrade your customer service to the next level with Alexa. Voicefront connects to your Gorgias helpdesk so customers can simply ask Alexa for help from your brand. Tickets will appear in your helpdesk with the customer’s contact details.

Enhanced Customer Service!

Explore the many features and capabilities available to you with Voicefront and Gorgias!

  • Help requests
    Sends support requests to Gorgias when a customer asks for help from your brand and leaves a note
  • Positive skill feedback
    Sends feedback to Gorgias when a customer completes their purchase and leaves a positive note
  • Negative skill feedback
    Sends feedback to Gorgias when a customer completes their purchase and leaves a negative note
  • Product abandonment feedback
    Sends feedback to Gorgias when a customer abandons their cart and leaves a note

Your customers will be able to give you their honest feedback using natural language.

About Gorgias

Helpdesk designed for e-commerce stores. Gorgias provides multichannel customer service from a single app. Merchants can gain productivity with automated responses to common requests.

gorgias

Enhance your store with an AI-powered sales assistant!

With Voicefront's adaptive conversational AI solution, your customers will receive the guidance they need to complete their purchase.

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